FuelerLinx USER GUIDE - Some Transactions May be Safe to Cancel
SUBJECT: Some Transactions May be Safe to Cancel
This prompt will appear in Transactions 2.0 when it's recommended to cancel a Pending transaction that's no longer valid. Our system detects if there was a major trip change that may void the originally dispatched trip (such as changes with the ICAO, date/time greater than 12 hours, tail, etc.). This feature helps lessen the amount of Pending transactions in your FuelerLinx account for uplifts that didn't take place.
- Go to Transactions 2.0 > click "Here" in the banner:
- A list of "Pending" transactions will appear that are suggested for cancellation since the trip has changed. The "Reason" column will give insight on why the cancellation is suggested:
- To cancel, click the check box of the specific fueling > Click "Cancel Selected Transactions":
Note: Transactions cancelled through this section will send notification to the vendor for future/upcoming trips. For trips that already occurred, cancelling through this section will simply cancel the transaction without notifying the vendor.